How to Place an Order on PlantsSouq
Follow these easy steps to place an order for plants, pots, and gardening items on PlantsSouq.
1. Browse the Products
- Visit www.plantssouq.com
- Explore categories like indoor plants, outdoor plants, pots, fountains, and gardening supplies.
- Click on a product to see details like price, description, and images.
2. Add Products to Cart
- Once you’ve selected an item, click the “Add to Cart” button.
- You can continue shopping or go to your cart by clicking the cart icon at the top right corner.
3. View Your Cart
- Click the cart icon to review your selected items.
- Update quantities or remove items if needed.
- When ready, click “Proceed to Checkout.”
4. Provide Shipping Information
- Enter your name, accurate shipping address, and contact details.
- Ensure all information is correct to prevent delays in delivery.
5. Choose a Payment Method
We offer the following payment options:
Cash on Delivery (COD) – Pay in cash when your order arrives.
Card Payment on Delivery – Pay using a card at the time of delivery.
6. Review & Confirm Your Order
- Check your order details, including the total price and selected products.
- Click “Place Order” to finalize your purchase.
- You’ll receive a confirmation email or SMS with order details.
7. Order Processing & Delivery
Processing Time
- Order Cut-Off Time: 12:00 AM (Gulf Standard Time, Dubai)
- Handling Time: 0-1 business days (Orders are processed within a day).
- Fulfillment Days: Monday – Sunday (Orders are processed daily).
Delivery Time (UAE-Wide)
- Transit Time: 1-2 business days
- Estimated Delivery: 1-3 business days
Shipping Charges
- Flat AED 20 delivery charge for all orders across the UAE.
8. Track Your Order
- Once your order is shipped, you can track it by visiting our Tracking Page.
- Enter your order details to check the status.
Need Help? Contact Us!
If you have any questions about your order, feel free to contact us:
Call/WhatsApp: 0566670322
Email :[email protected]
Contact Us
