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How to place order

 

PLACING AN ORDER – STEP BY STEP

PLACING AN ORDER – STEP BY STEP

If you are interested in any of our products and wish to purchase it, please follow our instructions on how to place an order.

STEP 1.

Click on the product that you are interested in.

1. Choose a size of the product.

2. You can also change the color of the product (if available) by clicking on the selected thumbnail.

3. Click “ADD TO ” button on the right.

4. Now you can continue shopping or check your shopping cart’s contents, by clicking on the cart icon in the upper right-hand corner.

5. When you click on the shopping cart’s icon, its content will show up on the right. If you want to buy all of the items, click on the “BASKET” button.

You can also add the product you are interested in to the “Wish list” and purchase it at another time (please note that you must be a registered user for the product to be permanently saved on the list).

To view the wish list, log in to www.plantssouq.com by entering your username and password, then click on “Your Account” button on the menu on the top. In the next step, select “WISH LIST” and then “Saved” from the tabs of the left.

STEP 2

In the shopping cart’s preview you can see a list of the products you have chosen, together with their quantity and price.

If you want to remove a product from the shopping cart, click on the “x” on the right side of the price. If you want to change the quantity, click on +/- button next to the quantity and wait for a moment. In a short while, the shopping cart will be updated.

If you have a promo code, click on the “PROMO CODE” button on the left and a box will pop up. Enter your promo code in the box and click “APPLY”. If the code is correct, the price will be reduced. If the price does not change, please check the promotion’s rules and conditions and make sure that it applies  to the items in your cart.

To continue, click “PROCEED TO CHECKOUT”.

STEP 3

If you are a registered customer, please siIf you are not, you can sign up by clicking on “CREATE AN ACCOUNT felling your personal and company details”\

STEP 4

Enter your shipping details by filling in all fields marked with an “*”. If you wish to receive a VAT invoice, please enter your NIP number (Tax Identification Number). Ensure that your data is correct and then select your preferred shipping method.

IMPORTANT NOTE:

If you are a registered customer, your shipping details will be filled in automatically and you will be immediately redirected to STEP 5.

STEP 5

After logging in, signing up or entering shipping details, please select your preferred shipping method. The table presents available shipping methods together with shipping costs and estimated delivery times. 

Available delivery methods:

1. Inside Dubai 

2.Sharjah

3.Outside Dubai and Sharjah

STEP 6

Select your payment method:

      • 1.Cash on delivery;
      • 2 Pay by card
      • 3.Card on delivery

     

    After you choose your preferred payment method, agree to have your personal data processed and agree to the terms and conditions, please click on the “place order” button.

    IMPORTANT NOTE

    If you selected “cash or card ” payment method, your order will be immediately processed and you will see the order’s summary.  , print  and download invoice

    STEP 7

    Check your mailbox – you should receive an order confirmation email and  invoice 

    If you have any questions please contact us